
DOUGLAS ADAMS
Manager
Responsibilities
- Provide one-stop consultation for global distributors, retailers and brand owners, offer product catalogs, wholesale quotations, MOQ and delivery cycle solutions.
- Fully support OEM & private label customization: coordinate logo printing, custom housing colors, exclusive packaging and functional modification demands from clients.
- Track whole order process from sample confirmation, mass production arrangement to logistics delivery, update order progress for customers in real time.
- Solve pre-sales technical consultation and after-sales product problems, provide multilingual long-term customer support within 24 hours.
- Collect overseas market feedback, feed back user demands and competitor information to R&D team to assist product iteration and market expansion.



